shipping

Shipping Policy

At Velora Time, we are committed to delivering your order as fast as possible.

  • 📍 Delivery area: All across Morocco

  • ⏱ Delivery time: 24 to 48 hours

  • 💰 Payment method: Cash on Delivery (COD)

  • 🚚 Shipping cost: Calculated at checkout or free (if you offer it)

Once your order is confirmed, our team prepares and ships it بسرعة باش توصلك ف أقرب وقت.

Returns & Exchanges

Your satisfaction is important to us.

  • You can request a return or exchange within 48 hours after receiving your order.

  • The product must be:

    • Unused

    • In its original condition

    • With original packaging

⚠️ Return shipping fees may apply unless the product is defective or incorrect.

If there is any issue with your order, please contact us directly and we will fix it quickly.